Pet food and Vaccines aren’t eligible for free shipping and some oversize/heavy items. Alaska, Hawaii and Puerto Rico do not qualify for free shipping. Not all items are eligible for free shipping. Time frame for delivery describes time in transit once shipped. Rx orders must receive approval before shipping. Once Rx approval is received, please allow up to 3 business days for your order to ship. If refills are on file, your order may ship as fast as next business day. Delivery time is in business days for this and all shipping options. Contact us directly if you have any questions.